Order
Frequently asked questions about order.
Need more help?
Our customer service team is available Monday to Friday from 9am to 5pm.
Related questions
How do I track my order?
You will receive order-tracking notifications by email. You can also track the progress of your order by logging in to your customer account , via the icon at the top right of the site.
How do I place an order on the internet?
Order online - Select the product you want to buy and add it to the basket. Make sure you select your size when necessary (ready-to-wear clothing, shoes, and jewelry). - Continue your purchase by clicking on the [Basket] icon at the top right of the page. - Confirm your basket. You can either login (if you already have a customer account), create an account, or continue the purchase as a guest. We recommend having a customer account to improve your experience. - Complete and carefully check your contact details, as well as your delivery and billing address. - Select a payment method and click on “Place Order”. - Confirm the payment so that your order can be processed. Confirmation of my order You will receive an order confirmation email a few minutes after you make a purchase from our online store, summarizing the item(s) purchased and showing your order number. If you do not receive it, please check your junk folder. You can also view the order and its progress by logging into your customer account via the icon at the top right-hand corner of the page.
