Question 1

I would like to create my customer account on the Zadig & Voltaire online store

Accepted Answer

We recommend having a customer account to improve your experience on our Zadig&Voltaire online store.

To create your account :

- Click on the [My Account] icon.

- Enter your email address and click on LOG IN/ REGISTER.

- Complete the fields on the account creation form.

- Click on VALIDATE REGISTRATION.

You can also create your customer account when placing an order.

Question 2

I would like to change the personal information on my customer account.

Accepted Answer

Log in to your account to change your personal information.

In the [My information] section, you can update your name or password, or enter your date of birth.

In the [My addresses] section you can add, delete or change your delivery addresses.

Please note that changing a delivery address will have no impact on previous orders.

Question 3

I have forgotten my password: how do I reset it?

Accepted Answer

If you have forgotten the password associated with your customer account :﻿

Access the authentication panel by clicking on the My Account icon.

- Enter you email, then click on [Forgot the password?]. You will receive an email telling you how to reset your password.

This will include a code to enter and a link you can click directly to access the password reset page, where you will be asked to choose a new password.

If you do not receive the email, please check your junk folder.

My account

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Related questions

I would like to create my customer account on the Zadig & Voltaire online store

I would like to change the personal information on my customer account.